Powerful features for modern insurance workflows
Everything you need to automate email processing, reduce manual work, and deliver faster service to your clients.
AI Classification
Intelligent Email Categorization
Our AI automatically categorizes incoming emails into claims, endorsements, quotes, certificates, renewals, billing, and more with industry-leading 95%+ accuracy.
Urgency Detection
Automatically detect urgent emails that need immediate attention, ensuring critical claims and time-sensitive requests are prioritized.
Confidence Scoring
Each classification includes a confidence score, allowing your team to focus review efforts on edge cases while auto-processing high-confidence items.
Entity Extraction
Policy Information
Automatically extract policy numbers, effective dates, coverage types, and limits from email content and attachments.
Contact Details
Extract insured names, agent information, carrier contacts, and key personnel from emails automatically.
Financial Data
Capture premium amounts, claim values, deductibles, and payment information from complex email threads.
Workflow Automation
Smart Task Creation
Automatically generate tasks with appropriate titles, priorities, and due dates based on email classification and SLA requirements.
Intelligent Routing
Route emails to the right queues and team members based on category, urgency, client relationships, and workload.
SLA Management
Set custom SLAs by email type and track compliance in real-time. Get alerts before deadlines are missed.
Integration & Security
Email Integrations
Seamless integration with Microsoft Outlook and Gmail using secure OAuth authentication. Connect in under 2 minutes.
API Access
Full REST API for custom integrations with your agency management system, CRM, or other business tools.
Enterprise Security
SOC 2 Type II certified, HIPAA compliant, with encryption at rest and in transit. SSO/SAML available for Enterprise.
Ready to transform your workflow?
Join hundreds of insurance agencies already saving time with InsureFlow AI.